Concert Night at AT&T Stadium: How Accessible Was It Really?

Having already reviewed AT&T Stadium for accessibility during a Dallas Cowboys game, I was curious to see how things might differ during a concert—especially one as big as Post Malone’s tour stop in Arlington. With my cousin and I being huge fans (and Posty being a fellow DFW native from Grapevine, the city I used to live in and the high school I graduated from), we jumped on some last-minute tickets to support our hometown star.

Getting There and Getting In

Because I wasn’t able to buy ADA seats online, I knew I had to exchange my tickets in person at the stadium. That meant arriving early—but in my excitement, I completely forgot to check AT&T Stadium’s social media for door times. I guessed they'd open 1.5 hours before the showtime like most concerts I’ve attended.

We parked in a nearby lot that was accessible and easy to navigate with my wheelchair-accessible van. The short walk to the stadium was smooth. Once there, I asked a security guard why there was still a long line outside and found out gates opened at 5 p.m., doors at 6 p.m. Not wanting to wait two hours in the sun, we headed to Texas Live! to grab a drink and chill.

On the way, I noticed a ticket resolution booth and tried to switch my tickets there—but was told it had to be done inside the stadium. Still, it was good to know there were options available nearby.

Inside the Stadium

After returning from Texas Live!, we approached the entrance area, which was already crowded. A couple of staff members weren’t too helpful when we asked about the best accessible route in, but eventually, one awesome employee told us to wait up front and head straight to Guest Services once doors opened. She even explained exactly how to get there.

At Guest Services, we scanned a QR code, filled out a quick form, and after a short wait, I was given ADA seating. Getting to our seats was easy, but the wheelchair space itself was a bit tight—I barely fit, which made me nervous at first. It worked out, but it’s definitely something the stadium could improve on.

Merch, Snacks, and Navigating Crowds

Like many concert venues, the merch line was insane—stretching all the way outside. Once we got inside, it was way more packed, and navigating with a wheelchair became a real challenge. We still managed to buy our merch and head to the upper concourse for food.

The concession stands were manageable, although we were bummed when the stand ran out of Frito Pie just two hours after opening. Not a huge deal, but it did feel a little early to be out of items.

Back at our seats, we enjoyed Jelly Roll and Post Malone’s performances, which were absolutely incredible. The energy, the production, the crowd—everything made for an unforgettable night.

Heading Out

After the show, the concourse was packed, so we waited about 15 minutes to let the crowd thin out. We asked an employee where the ramps were to get down and out, but she wasn’t sure. She went above and beyond to help us, though, by leading us to an elevator with a shorter wait. Ironically, on the way there, we saw the ramp we had originally asked about, so we just took that instead.

Once outside, the walk to the van was easy overall, though the ramp and walkway back to the street was blocked by cones and traffic barriers, which was annoying but not insurmountable.

Final Thoughts

This concert experience at AT&T Stadium was noticeably more enjoyable and accessible than my last visit for a football game. While there’s still room for improvement—particularly with seating space, clearer signage, and trained staff—the positive moments far outweighed the frustrating ones.

🟢 4 out of 5 rating.

 A memorable night with better-than-expected accessibility—just a few tweaks away from being perfect.